Terms of Service | Legal Agreement & User Guidelines

1. Acceptance of Terms

By accessing or using the Luckyroar platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). These Terms constitute a legally binding agreement between you and Luckyroar Ltd ("Company", "we", "us", or "our").

If you do not agree to all the terms and conditions of this agreement, you are prohibited from using or accessing this Service. Your continued use of the Service following the posting of any changes to these Terms constitutes acceptance of those changes.

Important Note

These Terms apply to all users of the Service, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

2. Definitions

For the purposes of these Terms, the following definitions apply:

"Account": means a unique account created for you to access our Service or parts of our Service.
"Company": refers to Luckyroar Ltd, registered in the United Kingdom.
"Content": refers to content such as text, images, or other information that can be posted, uploaded, linked to or otherwise made available by you.
"Service": refers to the Website and all related services provided by the Company.
"User", "You": refers to the individual accessing or using the Service.
"Website": refers to Luckyroar, accessible from https://luckyroar.com

3. Eligibility Requirements

To use our Service, you must meet the following eligibility requirements:

Age Requirements

• You must be at least 18 years old
• You must be of legal age in your jurisdiction
• Age verification may be required

Jurisdictional Requirements

• You must be legally permitted to gamble
• You must not be in a restricted territory
• You must comply with local laws

Restricted Access

You are prohibited from using our Service if you are under 18 years old or if online gambling is illegal in your jurisdiction. We reserve the right to verify your age and eligibility at any time.

4. Account Registration

To access certain features of our Service, you must register for an account. When registering, you agree to:

Registration Requirements

Provide accurate, current, and complete information
Maintain and update your information to keep it accurate
Create only one account per person
Keep your login credentials secure and confidential

Account Security

You are responsible for:

• Maintaining the confidentiality of your account
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Ensuring no one else uses your account

Verification Process

We may require you to provide:

• Government-issued identification
• Proof of address
• Source of funds documentation
• Additional verification as required by law

5. User Conduct

By using our Service, you agree to conduct yourself in a lawful and respectful manner. The following activities are strictly prohibited:

Prohibited Activities

• Using the Service for illegal purposes
• Attempting to hack or exploit the system
• Creating multiple accounts
• Using automated systems or bots
• Money laundering or fraud
• Harassment of other users

Consequences

• Immediate account suspension
• Forfeiture of account balance
• Permanent ban from the platform
• Legal action if warranted
• Reporting to relevant authorities
• Sharing information with regulators

Expected Behavior

We expect all users to:

• Treat other users and staff with respect
• Use the Service only for its intended purpose
• Comply with all applicable laws and regulations
• Report any suspicious activities
• Maintain fair play standards

6. Gaming Rules

All gaming activities on our platform are subject to the following rules and regulations:

General Gaming Rules

• All bets are final once confirmed
• Maximum and minimum bet limits apply
• Game rules are displayed within each game
• RTP (Return to Player) information is available
• Technical issues void all plays and pays

Fair Play Policy

We are committed to fair gaming:

• All games use certified Random Number Generators
• Regular audits by independent testing agencies
• Transparent odds and payout information
• No manipulation of game outcomes

Dispute Resolution

In case of disputes:

• Contact customer support immediately
• Provide relevant game IDs and timestamps
• Allow up to 14 days for investigation
• Escalate to ADR if unsatisfied with resolution

7. Deposits & Withdrawals

Financial transactions on our platform are governed by the following terms:

Deposits

• Minimum deposit: £10
• Maximum deposit: Subject to limits
• Instant processing for most methods
• No fees charged by us
• Multiple payment methods accepted

Withdrawals

• Minimum withdrawal: £10
• Processing time: 1-5 business days
• Verification required for first withdrawal
• Same method as deposit preferred
• Monthly withdrawal limits may apply

Important Financial Terms

All deposits must be wagered at least once before withdrawal
We reserve the right to request source of funds documentation
Dormant accounts may be subject to administrative fees
Currency conversion fees may apply for international transactions

8. Bonuses & Promotions

Bonuses and promotions are subject to specific terms and conditions:

General Bonus Terms

• All bonuses are subject to wagering requirements
• Maximum bet limits apply when playing with bonus funds
• Certain games may be excluded from bonus play
• Bonuses expire after a specified period
• Only one bonus active at a time
• Bonus abuse will result in forfeiture

Wagering Requirements

Standard wagering terms:

• Typically 35x bonus amount
• Different game contributions
• Time limits apply
• Real money wagered first

Eligibility

Bonus eligibility criteria:

• New players only (where applicable)
• One per household/IP
• Minimum deposit required
• Geographic restrictions may apply

9. Intellectual Property Rights

All content on our platform is protected by intellectual property laws:

Our Intellectual Property

The following are owned by or licensed to us:

• All website content and design
• Logos, trademarks, and brand elements
• Game software and graphics
• Marketing materials and text
• Proprietary technology and code

Restrictions

You may not:

• Copy, modify, or distribute our content
• Reverse engineer our software
• Use our trademarks without permission
• Create derivative works
• Remove copyright notices

10. Privacy & Data Protection

Your privacy is important to us. Our data practices are governed by our Privacy Policy and applicable data protection laws.

Data Collection and Use

By using our Service, you acknowledge that:

• We collect and process personal data as described in our Privacy Policy
• Your data may be used for regulatory compliance
• We implement appropriate security measures
• You have rights under data protection laws

Read our full Privacy Policy

Terms of Service Agreement