Loading Cookie Policy...
Your privacy matters to us. View Privacy Policy
Cookie Policy Explained
Understanding how we use cookies to improve your experience and protect your privacy
Cookie Policy Overview
This Cookie Policy explains what cookies are and how we use them on our website. You should read this policy to understand what cookies are, how we use them, the types of cookies we use, the information we collect using cookies, how that information is used, and how to control your cookie preferences.
For further information on how we use, store, and keep your personal data secure, please see our Privacy Policy. You do not have to accept cookies and consent can be withdrawn at any time (see 'How to manage cookies' below). However, you may not be able to use all functionality on our website if you decline cookies.
Key Points:
- We use cookies to enhance your browsing experience and provide personalized content
- You can control cookie preferences at any time through our preference center
- We comply with UK data protection laws and respect your privacy choices
Cookie Categories We Use
Essential Cookies
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you.
Examples:
- • Authentication and login status
- • Security and fraud prevention
- • Cookie consent preferences
- • Load balancing and server allocation
Functional Cookies
These cookies enable enhanced functionality and personalization, such as videos and live chats. They may be set by us or by third-party providers.
Examples:
- • Language preferences
- • Location settings
- • Display preferences
- • Personalized content
Analytics Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us understand which pages are the most and least popular.
Examples:
- • Google Analytics
- • Hotjar heatmaps
- • Page visit duration
- • Bounce rate tracking
Marketing Cookies
These cookies may be set through our site by our advertising partners. They may be used to build a profile of your interests and show you relevant adverts.
Examples:
- • Facebook Pixel
- • Google Ads
- • Retargeting cookies
- • Social media plugins
How We Implement Cookies
We use cookies for various purposes to enhance your experience on our website. Here's a detailed breakdown of how we implement different cookie categories:
1. Website Functionality
Essential cookies ensure our website operates correctly by managing user sessions, maintaining security protocols, and enabling core features like navigation and account access.
2. Performance Optimization
We analyze how visitors use our website to identify areas for improvement. This includes tracking page load times, server response rates, and user interaction patterns.
3. Personalization
Functional cookies remember your preferences such as language settings, display options, and previously viewed content to provide a customized experience.
4. Marketing Effectiveness
With your consent, we use marketing cookies to measure the effectiveness of our advertising campaigns and show you relevant offers based on your interests.
Important Note
We never use cookies to personally identify you or store sensitive personal information such as passwords, credit card details, or other confidential data. All cookie data is encrypted and stored securely.
Third-Party Cookies
In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on. These third parties have their own privacy policies addressing how they use such information.
Analytics Providers
-
Google Analytics: Helps us understand how visitors interact with our website by collecting and reporting information anonymously.
-
Hotjar: Provides heatmaps and behavior analytics to help us improve user experience.
Advertising Partners
-
Facebook/Meta: Used for targeted advertising and measuring ad effectiveness across Facebook platforms.
-
Google Ads: Enables remarketing and conversion tracking for our advertising campaigns.
Managing Your Cookie Preferences
You have complete control over which cookies you accept. While essential cookies cannot be disabled (as they're necessary for the website to function), you can manage all other cookie categories. Here are the various ways you can control cookies:
1. Cookie Preference Center
Use our built-in cookie management tool to easily enable or disable different cookie categories. You can access this at any time by clicking the "Manage Preferences" button.
2. Browser Cookie Management
All modern browsers allow you to manage cookies through their settings. Here's how to access cookie settings in popular browsers:
Settings → Privacy and security → Cookies and other site data
Settings → Privacy & Security → Cookies and Site Data
Preferences → Privacy → Manage Website Data
Settings → Cookies and site permissions
3. Mobile Device Settings
iOS (iPhone/iPad):
Settings → Safari → Privacy & Security → Block All Cookies
Android:
Chrome app → More → Settings → Site settings → Cookies
Please Note
Disabling certain cookies may impact the functionality of our website. Some features may not work as intended, and your user experience may be affected. Essential cookies cannot be disabled as they are required for basic website operations.
Your Rights Regarding Cookies
Under UK data protection law, you have specific rights regarding how your data is collected and processed through cookies. We are committed to upholding these rights and ensuring transparency in our cookie practices.
Your Cookie Rights Include:
-
Right to Be Informed: You have the right to clear information about our cookie usage, which this policy provides.
-
Right to Consent: We will always ask for your consent before placing non-essential cookies on your device.
-
Right to Withdraw Consent: You can withdraw your consent for cookies at any time through our preference center.
-
Right to Object: You can object to the processing of your data through certain cookies, particularly marketing cookies.
How to Exercise Your Rights
To exercise any of these rights or if you have questions about our cookie practices, you can:
- Email us at: privacy@luckyroar.com
- Call us at: 0800 123 4567
- Write to us at: Data Protection Officer, Luckyroar Ltd, London, UK
Policy Updates
We may update this Cookie Policy from time to time in order to reflect changes to the cookies we use or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Cookie Policy on this page and updating the "Last Updated" date.
You are advised to review this Cookie Policy periodically for any changes. Changes to this Cookie Policy are effective when they are posted on this page. If we make material changes to how we treat our users' personal information collected through cookies, we will notify you through a notice on our website home page.
Update History
Last Updated: 15th January 2025